ICIQ-03 (MIT IQ Conference) Program
FRIDAY, November 7
2:00 - 5:30		√ Pre ICIQ-03 CONFERENCE TUTORIAL (US$395) Tutorial Track 1: John Zachman Essence of Zachman Framework: Principles and Practice Location: E51 - 395
5:30 - 7:00		√ OFFICIAL ICIQ-03 CONFERENCE STARTS Registration and Reception at MIT Faculty Club Registration, Reception, and Informal Discussions	E52 (6^th Floor)
SATURDAY, November 8
8:30 - 9:00	REGISTRATION AND CONTINENTAL BREAKFAST		E51-149
9:00 - 9:20	√ CHAIRS’ WELCOME AND OPENING REMARKS		E51-149
	Richard Wang, Conference Chair MIT Information Quality Program & TDQM Program Markus Helfert, European Program Co-Chair Dublin City University, Ireland Martin Eppler, European Program Co-Chair University of Lugano, Switzerland Leo Pipino, U.S. Program Co-Chair University of Massachusetts Lowell Arie Segev, U.S. Program Co-Chair University of California Berkeley
9:20 - 10:00	√ KEYNOTE SPEECH Title: IQ in Enterprise and Information Systems Architecture John Zachman, Zachman International, Inc.		E51-149
10:00 - 10:15	Coffee Break
10:15 - 11:45	Panel 1: FEDERAL DATA QUALITY ISSUES Panel Moderator: James Funk, S.C. Johnson Panelists:		E51-145
	Bryan Aucoin, U.S. Government Louise Casey Reeder, U.S. NAVSUP Beverly Hacker, U.S. HUD Department
10:15 - 11:45	1A DATA QUALITY CASE STUDIES Session Chair: Jennifer Long, University of Toronto		E51-151
	Barclays Bank Case Study Adrian McKeon, Infoshare Limited
	Data Integration & Information Quality: Case Studies Addressing Interface Risk Andy Zone, Deloitte & Touche Mark Houston, Deloitte & Touche
	Conducting an Information Product Competitor Analysis: Case Study Wyndolyn Smith-Adams, Acxiom Corporation John R. Talburt, Acxiom Corporation
11:45 - 1:15	√ LUNCHEON KEYNOTES MITIQ: IQ in the Changing Time		E51-149
	Earl Hadden: IQ for Intelligent Commerce Richard Wang: Journal of Information Quality
1:15 - 2:45	Panel 2 CERTIFICATION CURRICULUM FOR IQ PROFESSIONALS Panel Moderator: Elizabeth Pierce, Univ. of Pennsylvania Panelists: Brett Champlin, The Data Management Association Int’l Kewal Dhariwal, Institute for Certification of Computing Professionals & Athabasca University Ken Love,The American Society for Quality Michael Mielke, German Rail (Die Bahn) Mary Ann Robbert, Bentley College		E51-145
1:15 - 2:45	2A CONCEPTUALIZING INFORMATION QUALITY Session Chair: Louiqa Raschid, University of Maryland A multidimensional model for Information Quality in Cooperative Information Systems. Paolo Missier, Universita' di Milano Bicocca, Milano, Italy Carlo Batini, Universita' di Milano Bicocca, Milano, Italy		E51-151
	Evolving knowledge: Time as the forgotten dimension of Information Quality Andreas Neus, IBM Business Consulting Services, Hamburg, Germany
	Theoretical Framework for Defining Validity and Quality in Modeling Fatma Mili, Oakland University Krish Narayanan, Eastern Michigan University
1:15 – 2:45	2B IMPACT AND EFFECTS OF DATA QUALITY Session Chair: Paul Prabhaker, Illinois Insitute Of Technology		E51-149
	Effect of Dirty Data on Analysis Results Dominique Haughton, Bentley College Mary Ann Robbert, Bentley College Linda P. Senne, Bentley College Vismay Gada, Bentley College
	Analyzing Data Quality Effects in CRM -A model-based approach Markus Helfert, Dublin City University, Ireland Bernd Heinrich, University of Augsburg, Germany
	Process Knowledge and Data Quality Outcomes Yang W. Lee, Northeastern University Diane M. Strong, Worcester Polytechnic Institute
2:45 - 3:00	Coffee Break
3:00 – 4:30	Panel 3 CONDUCTING IQ RESEARCH Moderator: Beverly Kahn, Suffolk University Panelists:		E51-149
	Donald Ballou, University of Albany, SUNY Yang Lee, Northeastern University Stuart Madnick, MIT Sloan School of Management Arie Segev, University of California Haas School of Business
3:00 - 4:30	3A INFORMATION QUALITY ISSUES ON THE WEB Session Chair: Mary Ann Robbert, Bentley College		E51-145
	Quality Criteria of Content-driven Websites and their Influence on Customer Satisfaction and Loyalty: An Empirical Test of an Information Quality Framework Martin J. Eppler , University of Lugano, Switzerland René Algesheimer, University of St. Gallen, Switzerland Marcus Dimpfel, University of St. Gallen, Switzerland
	Authenticity of Information in Cyberspace Abrar Haider, The University of South Australia Andy Koronios, The University of South Australia
	Incredible Information on the Internet Gernot Graefe, University of Paderborn, Germany
3:00 – 4:30	3B ANALYZING DATA QUALITY Session Chair: Giri K. Tayi, University at Albany, SUNY		E51-151
	Data Quality Based Applications Testing Mark Ofori-Kyei, MediServe Information Systems Troy Lamoreaux, McKesson SPS Padma Kulkarni, McKesson SPS Rick Thompson, McKesson SPS Sai Kalapala, McKesson SPS
	Data Diagnosis– making DQ assessment work Nigel Totterdell, MBT Mahindra-British Telecom
4:30 – 6:00	Panel 4 IQ Research: Intercultural Issues and Challenges in Information and Data Quality Management? Moderator: Martin Eppler, University of Lugano, Switzerland Panelists:		E51-145
	Adenekan Dedeke, Suffolk University, USA Markus Helfert, Dublin City University, Ireland Andreas Neus, IBM, Germany Nigel Totterdell, MBT Mahindra-British Telecom, England Carlo Batini, Universita' di Milano Bicocca, Italy.
4:30 – 6:00	4A INFORMATION QUALITY EVALUATION AND ASSESSMENT Session Chair: Shobha Chengalur-Smith, University at Albany, SUNY		E51-149
	Pursuing a Career in Information Quality: The Job of the Data Quality Analyst Elizabeth M. Pierce, University of Pennsylvania - Eberly School of Business and Information Technology
	Shared System for Assessing Consumer Occupancy and Demographic Accuracy John R. Talburt, Acxiom Corporation Greg Holland, Acxiom Corporation
	A Relevant, Believable Theory of Data Quality Assessment G. Shankar, Boston University School of Management Stephanie Watts, Boston University School of Management
6:30 – 9:00	Social Networking Dinner (Not included as part of conference fee)
	Organizer: James Funk, S.C. Johnson & ICIQ Board Member; Sign-up sheet will be available at conference registration desk
SUNDAY, November 9
8:30 - 9:00		Registration and Continental Breakfast	E51-149
9:00 - 10:30		5A DATA MINING AND RECORD MATCHING Session Chair: Craig Fisher, Marist College